Privacy policy

Last updated: November 7, 2025

At Amorci Boutique, protecting your privacy and personal data is a top priority. In accordance with the General Data Protection Regulation (GDPR, EU 2016/679), this Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website, use our services, or make a purchase. Our goal is to ensure a safe and secure shopping experience.

By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information described herein.

1. What personal information do we collect?

We collect various categories of data to provide and improve our services. We collect this information responsibly and securely, always on SSL-protected pages.

  • Contact Information: Your name, email address, phone number, billing address, and shipping address (for orders, deliveries, and customer service).
  • Order Information: Details of your purchases, including the products ordered, the payment method used, the delivery address, and your order history.
  • Financial Information: Details of your payments. We do not store your full credit or debit card numbers; this information is securely processed and encrypted by our certified payment providers (e.g., Shopify Payments, powered by Stripe).
  • Technical Data: Your IP address, browser type, operating system, pages visited, referring URLs, and timestamps (through the use of cookies and similar technologies).
  • Communication Data: The content of your communications with our customer service (email, phone, contact form) to provide you with the best possible support.
  • Account Information: Your username, password, preferences, and settings if you create an account.
  • Usage Information: Data about how you interact with our services, including how and when you access our site and use our features.

2. How do we use your personal information? (Purposes of Processing)

We use your personal information exclusively for the following purposes, based on legal grounds such as the performance of a contract, compliance with a legal obligation, our legitimate interest, or your consent:

  • Order Processing and Fulfillment: To process, ship, and deliver your purchases, manage returns and exchanges, and keep you informed of the status of your order. (Legal basis: contract execution).
  • Customer Service: To answer your questions, provide support, handle complaints, and maintain our business relationship. (Legal basis: performance of contract, legitimate interest).
  • Account Management: To create, maintain, and manage your customer account, remember your preferences, and your purchase history. (Legal basis: performance of contract, legitimate interest).
  • Website and Service Improvement: To analyze and optimize the functionality and user experience of our website (anonymizing data to the extent possible). (Legal basis: legitimate interest).
  • Marketing and Communications (with your consent): To inform you about our offers, new products, and updates, only if you have given your explicit consent. We will never use your personal information or images in advertising without your prior consent. (Legal basis: consent).
  • Security and Fraud Prevention: To protect our website and systems against fraud, illegal activity, and abuse, and to ensure a safe and secure payment experience. (Legal basis: legitimate interest, legal obligation).
  • Legal Obligations: To comply with applicable laws and regulations, especially in response to valid legal requests from authorities. (Legal basis: legal obligation).

3. How long do we keep your information?

We retain your personal information only for as long as strictly necessary to fulfill the purposes for which it was collected, or as required by law. After this retention period, your data is securely deleted or anonymized.

4. Do we share your personal information with third parties?

We share your personal information with third parties only when necessary to perform our services or to comply with a legal obligation. This may include:

  • Service Providers: Such as our payment service providers for secure transaction processing, our shipping partners (such as Correos in Spain) for the delivery of your orders, and our IT service providers for the hosting, maintenance, and security of our website.
  • Business and Marketing Partners: Only if you have given your consent to receive personalized marketing communications.
  • Shopify: As the hosting platform for our store, Shopify collects and processes personal information related to your access to and use of our services to provide and improve them. To learn more about Shopify's use of your personal information and your rights, please refer toΒ Shopify's Consumer Privacy Policy.
  • Public Authorities: If required by law, for example, pursuant to a court order or for fraud prevention.

We never sell your personal information to third parties. We enter into data processing agreements with all parties who have access to your data to ensure they treat your information with the same diligence and security as we do.

5. How do we protect your personal information?

At Amorci Boutique, we take the protection of your data very seriously. We implement appropriate technical and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction.

Our website uses SSL (Secure Socket Layer) encryption to ensure that all communications between your browser and our website, including personal and financial information, are 100% secure and encrypted.

6. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

  • Right of Access: Right to request access to the personal information we hold about you.
  • Right to Rectification: Right to request the correction of inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal information in certain circumstances.
  • Right to Restrict Processing: Right to request restriction on the processing of your data in certain situations.
  • Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Right to Withdraw Your Consent: When processing is based on your consent, you have the right to withdraw it at any time.
  • Right to File a Complaint: You have the right to file a complaint with the competent data protection authority (the Spanish Data Protection Agency - AEPD) if you believe your rights have been violated.

To exercise any of these rights, please contact us using the contact information provided below.

7. International data transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside, including outside the European Economic Area (EEA). If we transfer your personal information outside the EEA, we rely on recognized transfer mechanisms that ensure an adequate level of protection, such as the Standard Contractual Clauses (SCCs) adopted by the European Commission.

8. Third-party websites

Our services may contain links to websites operated by third parties. We have no control over the content or privacy practices of these sites. We encourage you to review their privacy policies.

9. Data of minors

Our services are not intended for use by children under the age of 16, and we do not knowingly collect any personal information from children.

10. Modifications to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will post the revised version on this website and update the "Last Updated" date.

Contact Information

If you have any questions about shipping your order or any other matter, please don't hesitate to contact our customer service team.Β 

Brand / Website Name: Amorci Boutique
Address:
Paxtonstraat 3N Zwolle, 8013 RP (no visiting or return address)

Chamber of Commerce registration numberΒ : 96816031
VAT number:Β NL867774125B01

Email: support@amorci.com
Phone:Β +31 620081625
Contact form:Β Contact page

Want to track your order?Β Track your order here.
Have any questions?Β Β Read our FAQs here.
Want to read our page?Β Read our full About Us page here.
Want to see our collections?Β See all collections here.

Customer Service Hours:
Monday to Friday: 9:00 AM - 5:00 PM.